Local Reviews
for Hamden, CT
Customers say: The overall sentiment expressed across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently praise the company for its professionalism, knowledge, and expertise in handling HVAC and heating services. A dominant theme throughout the feedback is the exceptional customer service provided, with reviewers frequently highlighting the courteous, friendly, and polite demeanor of the technicians. Many customers emphasize how thoroughly issues were explained to them, noting that their questions were answered comprehensively and that they felt well-informed throughout the service process. Fair and reasonable pricing emerges as another recurring positive sentiment, with multiple reviewers expressing satisfaction with the value received. The efficiency and quality of work are also celebrated, with customers noting timely arrivals, quick problem resolution, and work completed correctly the first time. Cleanliness and respect for customers' homes are mentioned as additional strengths. The reviews convey a strong sense of trust and loyalty, with many customers stating they would highly recommend the company and plan to use their services again in the future. Overall, the tone is enthusiastic and appreciative, reflecting a business that consistently meets and exceeds customer expectations through skilled workmanship and outstanding interpersonal service.
Our Reviews by City
Excellent Service
Nicole - Hamden, CT 06517
Excellent service!
jennifer - Hamden, CT 06517
Andrew arrived on time and was courteous and thorough in explaining the work that was needed on our a/c unit. The a/c is working much better now thanks to his fix!
Quality service
candice - Hamden, CT 06517
The service by X-Treme is always performed professionally and done properly.
Great service
Chris - Hamden, CT 06518
Good job, prompt and informed.
Response from X-Treme Temp Heating & Cooling, LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Good service
Chis - Hamden, CT 06518
All good. Thks
Very Professional Service!
Laura - Hamden, CT 06518
Very reliable and knowledgeable staff
Great service
TE - Hamden, CT 06518
Andrew was a wonderful young man. He was most courteous and very helpful in explaining what was needed to be done on the boiler.
Great Service
Chis - Hamden, CT 06518
Courteous, on time, efficient , professional
excellent service!!
Laura Roberts - Hamden, CT 06518
Excellent and prompt
Christine - Hamden, CT 06518
Courteous technician fixed our unit quickly. Great price.
Very professional service
candice - Hamden, CT 06517
Good
Joe - Hamden, CT 06518
Awesome service
Bernadette - Hamden, CT 06517
The technician was friendly and professional answered all my questions. The answering personal working the phones are also wonderful. Would highly recommend
Great service
John - Hamden, CT 06514
Andrew was very nice , respectable and polite polite.
Andrew H.
I successfully completed the replacement of an old indirect water heater with a new PurePro 50, 50-gallon model. The process involved draining and removing the old unit, followed by the installation of a new aquastat, pressure relief valve, drain valve, and nearby piping. After ensuring all components were securely in place, I refilled the system with water and purged any air pockets. The system was then started, and I conducted thorough testing to verify proper operation, including checking water temperatures, which reached 119.8°F at both bathroom sinks. The system responded accurately to on and off commands, ensuring optimal performance.
Andrew H.
Upon arrival, the thermostat was off and the unit was not operational. I inspected the furnace and found that the control board had no lights. Checking power at the control board revealed no power. I then checked the shut-off switch at the furnace, also with no power. I examined the firomatic switch above the furnace and found no incoming power. I turned the emergency stair switch off and on, then checked for power at the firomatic, which was present. After waiting for the thermostat time delay, the system turned on without issue. The emergency stair switch needs replacement due to intermittent functionality.
Larry H.
During the assessment, I meticulously tightened the set screw to ensure optimal stability and functionality of the attic fan. I then adjusted the pulley to enhance the fan's efficiency, ensuring it operates smoothly. This adjustment improved the fan's performance, contributing to better air circulation and overall comfort. My attention to detail and technical expertise ensured the job was completed to the highest standards.
Larry H.
Upon arrival, I assessed the issue with the cooling system. The condenser activated, but the blower did not. After spinning the blower wheel, it failed to start. I examined the thermostat and discovered the fan selector switch was not fully in the “Auto” position, causing it to be in a dead spot between “ON” and “AUTO.” Adjusting the switch resolved the issue, and the blower started properly. The system was then turned back on and operated correctly.
Larry H.
I conducted a comprehensive preventive maintenance check on the air conditioning system. I cleared the drain line, replaced the 20x23x1 air filter, and rinsed the condenser. Electrical connections were inspected, and pressures and temperatures were checked. The system was found to be low on refrigerant, with subcooling at 1.8°, below the manufacturer's recommended 10° +/- 3%. I added 1 lb 2 oz of R-410a to achieve the target 13° subcooling. The system is now operating correctly.
Larry H.
Upon inspection, the upstairs air handler was not operational. Upon further investigation, I discovered that the breaker had been turned off. After resetting the breaker, the air handler resumed functioning. Next, I examined the condenser and identified a burnt wire at the contactor. I replaced the damaged wire, which allowed the compressor to start, but the fan remained inactive. I then assessed the capacitor, noting that its rating was 40/5 mfd, while the reading was 24/2.9, below the manufacturer's specifications. This discrepancy indicated a faulty capacitor, which had caused the wire to overheat. After replacing the capacitor, the system started and is now operating correctly. Given the age of the system, I recommend considering a replacement in the future.
Andrew H.
Upon arrival, I identified significant corrosion around the aquastat well and the boiler drain of the indirect water heater. The corrosion was particularly severe around the aquastat well fitting, compromising the integrity of the unit. Given the extent of the damage, I recommended replacing the indirect water heater. I took detailed photographs to provide an accurate replacement quote, ensuring all necessary components are accounted for in the new installation.
Larry H.
I conducted a comprehensive preventive maintenance check on the air conditioning system. I began by clearing the drain line and replacing the air filter to ensure optimal airflow. The condenser was meticulously rinsed to remove any accumulated debris. I then inspected all electrical connections for integrity and checked the system's pressures and temperatures to confirm they were within the standard range. After adding 4oz of R410a refrigerant, I verified that the system was operating efficiently and effectively.
Larry H.
During the service, I identified water in the secondary pan and vacuumed it out. The drain line was cleared by blowing out any blockages. The condenser coil was rinsed with water to remove debris caused by the dryer vent. After checking the pressures, I added 3 oz of R-410a refrigerant to the system, following customer approval. The discharge temperature was 56°F and decreasing, indicating proper operation. I recommend scheduling yearly maintenance for both systems to ensure continued efficiency.
Andrew H.
I safely shut off power to the indoor unit, removed and cleaned the blower assembly, and reinstalled it. I tested the unit and installed a new filter. The blower motor capacitor was below specifications, so I replaced it with authorization. I performed maintenance on the first floor system, including inspecting the indoor evaporator coil, checking electrical connections, and ensuring proper drainage. The condenser capacitor was also below specs, so I replaced it. I recommended chemical cleaning for the dirty evaporator coil and blower wheel assembly, and cleared a drain line blockage.
Andrew H.
Upon arrival, the unit was operational. I began by inspecting the air filter, which was found to be heavily clogged. Additionally, the evaporator coil exhibited significant dust and dirt accumulation. After obtaining customer authorization, I performed a chemical cleaning on the evaporator coil. The air filter was replaced, and the unit was restarted. I then checked the refrigerant levels, discovering a slight deficiency. With customer approval, I added 12 oz of R22 refrigerant to the system. A temperature split of 12° was noted upon departure. For optimal performance, a blower wheel cleaning is recommended. To proceed, the location of the breaker for the second-floor air handler is required. I suggest having an electrician install a shut-off switch for the indoor unit, as there is currently no means to disconnect power to the indoor unit.
Larry H.
Upon receiving a call, I assessed the situation where the customer had recently replaced the automatic water feed but the pressure relief valve was still leaking. After thorough inspection, I identified that the expansion tank was failing. The water had migrated into the air side of the tank, causing increased pressure when the water heated up. To address this, I valved off the boiler and drained the system to ensure safety. I then removed the faulty expansion tank and installed a new one. Following the replacement, I filled the system with water and purged any air pockets. After turning the system back on, I monitored the pressure, which stabilized between 17-20 psi while running. The system is now operating correctly and efficiently.
Larry H.
Upon arrival, I first carefully removed the condenser top to access the fan motor. After detaching the fan motor, I observed several cracks on the condenser top. I coordinated with the customer to have the cracks professionally welded, ensuring the integrity of the condenser was restored. Once the welding was completed, I reassembled the condenser top, making sure all components were securely fastened. I then started the system and conducted thorough testing to confirm that the condenser was functioning correctly and efficiently. The system operated smoothly, and the customer was satisfied with the repair.
Larry H.
I conducted a comprehensive preventive maintenance service on the air conditioning system. This included blowing out the drain line, inspecting and replacing the air filter, and thoroughly rinsing the condenser. I checked all electrical connections, pressures, and temperatures to ensure optimal performance. The system was found to be operating properly. However, the capacitor value for the compressor was below the manufacturer's tolerance, so I replaced it with a new one provided by the customer. Additionally, I identified a crack in the condenser top, which will require welding before we can replace it. The customer will schedule a follow-up appointment for this task.
Larry H.
6.7% oxygen, 34 ppm CO, and 81.5% efficiency. The system is functioning correctly. However, I noticed rust and sludge in the oil filter canister, suggesting it should be replaced to prevent potential leaks. I then valved off the boiler, drained it, and installed a new Safgard 1150 Low Water Cut Off control. The system was refilled, purged, and the new control was tested for proper operation.
Larry H.
Upon arrival, I observed that the lights on the zone panel were not functioning. I conducted a power check and discovered that there was no incoming power to the zone panel and the aquastat. However, the Low Water Cut Off (LWCO) was receiving power. I opened the cover of the LWCO and identified burnt and broken wires on the circuit board, which were caused by a leak. I safely disconnected the power wires inside the control. Following this, the boiler and zone panel powered on correctly. The LWCO needs to be replaced to resolve the issue.
Dyllan M.
Ductwork Repair Service: Homeowner noticed certain bedrooms staying much warmer than the rest of the house and excessive dust near supply vents. Inspected the attic duct system and found multiple disconnected joints and air leakage at several trunk lines. Resealed the ductwork, secured loose sections, and balanced airflow at the registers. Air delivery is now stronger and more consistent throughout the home.
Larry H.
I conducted a comprehensive preventive maintenance check on the air conditioning system. This included blowing out the drain line, inspecting and replacing the air filters, and rinsing the condenser. I also checked electrical connections, pressures, and temperatures. After testing, the system operated correctly, but the indoor blower failed to start. Upon investigation, I discovered a faulty blower relay and replaced it. Following this, I added 10 oz of R22 refrigerant to the system with customer authorization.
Jonathan L.
AC Repair: Dispatched after homeowner reported water leaking from indoor AC unit and poor cooling. Inspected the condensate line and found a complete blockage and partially frozen evaporator coil. Cleared the drain, thawed the coil, replaced a dirty air filter, and verified refrigerant pressures. Tested system under full load; cooling and condensate flow restored.
Andrew H.
I thoroughly inspected the boiler, cleaned the condensate trap, and checked all piping for leaks and corrosion. I examined the flue and air pipes, system pressure, and controls. The ignition electrode was cleaned, and all wiring connections and safeties were checked. Upon starting the unit, it went into lockout with a temperature sensor error. I repaired chewed wires, ensuring tight connections, and successfully restarted the system, which cycled without issues.
Andrew H.
Duct Cleaning: Performed a comprehensive duct cleaning for a client noticing dusty air and poor airflow. Removed all vent covers, cleaned supply and return ducts using mechanical brushes and high-powered vacuums, sanitized accessible areas, and reinstalled vent covers. Verified improved airflow and cleaner indoor air quality throughout the home.
Larry H.
The burner was off on reset. Reset the control and checked the fuel flow. There was very little. The tank is outside. There was a shut off valve outside that the fuel inside of it was frozen. Blew out the line going into the tank and that was clear. Blew out the line going into the house and that was also clear. Cleaned out the frozen oil from the valve. Bled the oil line and the burner started properly. Recommend installing Heat Tape around the exposed oil line outside and insulating it to protect it from the elements.
Andrew H.
Upon arrival unit was on but not running. Checked the thermostat and it was turned up and calling for heat. Went downstairs and saw the furnace was not running and the furnace doors were ajar. Removed the top and bottom panels and put the bottom panel on again. Once we adjusted the door the furnace turned on with no issues. The furnace blower door was not fully pressing in on the door switch and was not letting the furnace turn on. Watched the system cycle on and off 5 times. Unit is working properly. Took pictures and measurements for a media filter box. Current filter is 16x25x1
Larry H.
The water heater was off on reset. Reset the control and it started properly, when the furnace turned on, the water heater was loosing oil flow and shutting off. Blew out the oil line going to the u der ground tank. Primed the oil line. Turned the furnace on then the water heater, the water heater was reading 420 ohms and staying steady for 8 minutes while the furnace was on. System is operating properly.
Larry H.
Burner was off on reset. Reset the control and it started. Checked the ohms, the cad cell was reading 1300 ohms which will cause it to go off on reset. Adjusted the cadcell eye and it was reading 540 ohms. Installed a used Beckett primary control to see history and ohms. While the water heater was running, the furnace turned on and 10 seconds later the water heater went off on reset. Replaced the oil filter at the wall. Started and checked operation. It was still doing the same thing. After the furnace was satisfied, checked the oil flow at the water heater and noticed a little bit of air. The oil tank is under ground and can not see the level. The customer had 100 gals added on Dec 9. Recommend having another delivery due to issue.
