Local Reviews
for Hamden, CT
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the service provided. Customers consistently express gratitude for the professionalism, punctuality, and expertise demonstrated by the technicians. A recurring theme is the thorough and transparent communication throughout the service process, with technicians taking time to explain repairs, walk customers through each step, and provide guidance on future maintenance needs without applying pressure. Reviewers frequently highlight the honest and trustworthy approach, particularly noting that they never felt taken advantage of or pressured into unnecessary services. The friendly and courteous demeanor of the service providers is repeatedly praised, with customers describing pleasant interactions and excellent social skills. Reliability and promptness emerge as consistent positive attributes, with same-day service and on-time arrivals earning specific commendation. Many reviewers express strong intent to use the service again and enthusiastically recommend the company to others, indicating high levels of trust and satisfaction. The veteran-owned status and reasonable pricing also contribute to the positive perception. Overall, the tone is one of genuine appreciation and confidence in the quality, integrity, and professionalism of the service experience.
Our Reviews by City
Excellent Service
Nicole - Hamden, CT 06517
Excellent service!
jennifer - Hamden, CT 06517
Andrew arrived on time and was courteous and thorough in explaining the work that was needed on our a/c unit. The a/c is working much better now thanks to his fix!
Quality service
candice - Hamden, CT 06517
The service by X-Treme is always performed professionally and done properly.
Great service
Chris - Hamden, CT 06518
Good job, prompt and informed.
Response from X-Treme Temp Heating & Cooling, LLC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Good service
Chis - Hamden, CT 06518
All good. Thks
Very Professional Service!
Laura - Hamden, CT 06518
Very reliable and knowledgeable staff
Great service
TE - Hamden, CT 06518
Andrew was a wonderful young man. He was most courteous and very helpful in explaining what was needed to be done on the boiler.
Great Service
Chis - Hamden, CT 06518
Courteous, on time, efficient , professional
excellent service!!
Laura Roberts - Hamden, CT 06518
Excellent and prompt
Christine - Hamden, CT 06518
Courteous technician fixed our unit quickly. Great price.
Very professional service
candice - Hamden, CT 06517
Good
Joe - Hamden, CT 06518
Awesome service
Bernadette - Hamden, CT 06517
The technician was friendly and professional answered all my questions. The answering personal working the phones are also wonderful. Would highly recommend
Great service
John - Hamden, CT 06514
Andrew was very nice , respectable and polite polite.
Larry H.
I conducted a comprehensive preventive maintenance check on the air conditioning system. I began by clearing the drain line and replacing the air filter to ensure optimal airflow. The condenser was meticulously rinsed to remove any accumulated debris. I then inspected all electrical connections for integrity and checked the system's pressures and temperatures to confirm they were within the standard range. After adding 4oz of R410a refrigerant, I verified that the system was operating efficiently and effectively.
Larry H.
During the service, I identified water in the secondary pan and vacuumed it out. The drain line was cleared by blowing out any blockages. The condenser coil was rinsed with water to remove debris caused by the dryer vent. After checking the pressures, I added 3 oz of R-410a refrigerant to the system, following customer approval. The discharge temperature was 56°F and decreasing, indicating proper operation. I recommend scheduling yearly maintenance for both systems to ensure continued efficiency.
Andrew H.
I safely shut off power to the indoor unit, removed and cleaned the blower assembly, and reinstalled it. I tested the unit and installed a new filter. The blower motor capacitor was below specifications, so I replaced it with authorization. I performed maintenance on the first floor system, including inspecting the indoor evaporator coil, checking electrical connections, and ensuring proper drainage. The condenser capacitor was also below specs, so I replaced it. I recommended chemical cleaning for the dirty evaporator coil and blower wheel assembly, and cleared a drain line blockage.
Andrew H.
Upon arrival, the unit was operational. I began by inspecting the air filter, which was found to be heavily clogged. Additionally, the evaporator coil exhibited significant dust and dirt accumulation. After obtaining customer authorization, I performed a chemical cleaning on the evaporator coil. The air filter was replaced, and the unit was restarted. I then checked the refrigerant levels, discovering a slight deficiency. With customer approval, I added 12 oz of R22 refrigerant to the system. A temperature split of 12° was noted upon departure. For optimal performance, a blower wheel cleaning is recommended. To proceed, the location of the breaker for the second-floor air handler is required. I suggest having an electrician install a shut-off switch for the indoor unit, as there is currently no means to disconnect power to the indoor unit.
Larry H.
Upon receiving a call, I assessed the situation where the customer had recently replaced the automatic water feed but the pressure relief valve was still leaking. After thorough inspection, I identified that the expansion tank was failing. The water had migrated into the air side of the tank, causing increased pressure when the water heated up. To address this, I valved off the boiler and drained the system to ensure safety. I then removed the faulty expansion tank and installed a new one. Following the replacement, I filled the system with water and purged any air pockets. After turning the system back on, I monitored the pressure, which stabilized between 17-20 psi while running. The system is now operating correctly and efficiently.
Larry H.
Upon arrival, I first carefully removed the condenser top to access the fan motor. After detaching the fan motor, I observed several cracks on the condenser top. I coordinated with the customer to have the cracks professionally welded, ensuring the integrity of the condenser was restored. Once the welding was completed, I reassembled the condenser top, making sure all components were securely fastened. I then started the system and conducted thorough testing to confirm that the condenser was functioning correctly and efficiently. The system operated smoothly, and the customer was satisfied with the repair.
Larry H.
I conducted a comprehensive preventive maintenance service on the air conditioning system. This included blowing out the drain line, inspecting and replacing the air filter, and thoroughly rinsing the condenser. I checked all electrical connections, pressures, and temperatures to ensure optimal performance. The system was found to be operating properly. However, the capacitor value for the compressor was below the manufacturer's tolerance, so I replaced it with a new one provided by the customer. Additionally, I identified a crack in the condenser top, which will require welding before we can replace it. The customer will schedule a follow-up appointment for this task.
Larry H.
6.7% oxygen, 34 ppm CO, and 81.5% efficiency. The system is functioning correctly. However, I noticed rust and sludge in the oil filter canister, suggesting it should be replaced to prevent potential leaks. I then valved off the boiler, drained it, and installed a new Safgard 1150 Low Water Cut Off control. The system was refilled, purged, and the new control was tested for proper operation.
Larry H.
Upon arrival, I observed that the lights on the zone panel were not functioning. I conducted a power check and discovered that there was no incoming power to the zone panel and the aquastat. However, the Low Water Cut Off (LWCO) was receiving power. I opened the cover of the LWCO and identified burnt and broken wires on the circuit board, which were caused by a leak. I safely disconnected the power wires inside the control. Following this, the boiler and zone panel powered on correctly. The LWCO needs to be replaced to resolve the issue.
Dyllan M.
Ductwork Repair Service: Homeowner noticed certain bedrooms staying much warmer than the rest of the house and excessive dust near supply vents. Inspected the attic duct system and found multiple disconnected joints and air leakage at several trunk lines. Resealed the ductwork, secured loose sections, and balanced airflow at the registers. Air delivery is now stronger and more consistent throughout the home.
Larry H.
I conducted a comprehensive preventive maintenance check on the air conditioning system. This included blowing out the drain line, inspecting and replacing the air filters, and rinsing the condenser. I also checked electrical connections, pressures, and temperatures. After testing, the system operated correctly, but the indoor blower failed to start. Upon investigation, I discovered a faulty blower relay and replaced it. Following this, I added 10 oz of R22 refrigerant to the system with customer authorization.
Jonathan L.
AC Repair: Dispatched after homeowner reported water leaking from indoor AC unit and poor cooling. Inspected the condensate line and found a complete blockage and partially frozen evaporator coil. Cleared the drain, thawed the coil, replaced a dirty air filter, and verified refrigerant pressures. Tested system under full load; cooling and condensate flow restored.
Andrew H.
I thoroughly inspected the boiler, cleaned the condensate trap, and checked all piping for leaks and corrosion. I examined the flue and air pipes, system pressure, and controls. The ignition electrode was cleaned, and all wiring connections and safeties were checked. Upon starting the unit, it went into lockout with a temperature sensor error. I repaired chewed wires, ensuring tight connections, and successfully restarted the system, which cycled without issues.
Andrew H.
Duct Cleaning: Performed a comprehensive duct cleaning for a client noticing dusty air and poor airflow. Removed all vent covers, cleaned supply and return ducts using mechanical brushes and high-powered vacuums, sanitized accessible areas, and reinstalled vent covers. Verified improved airflow and cleaner indoor air quality throughout the home.
Larry H.
The burner was off on reset. Reset the control and checked the fuel flow. There was very little. The tank is outside. There was a shut off valve outside that the fuel inside of it was frozen. Blew out the line going into the tank and that was clear. Blew out the line going into the house and that was also clear. Cleaned out the frozen oil from the valve. Bled the oil line and the burner started properly. Recommend installing Heat Tape around the exposed oil line outside and insulating it to protect it from the elements.
Andrew H.
Upon arrival unit was on but not running. Checked the thermostat and it was turned up and calling for heat. Went downstairs and saw the furnace was not running and the furnace doors were ajar. Removed the top and bottom panels and put the bottom panel on again. Once we adjusted the door the furnace turned on with no issues. The furnace blower door was not fully pressing in on the door switch and was not letting the furnace turn on. Watched the system cycle on and off 5 times. Unit is working properly. Took pictures and measurements for a media filter box. Current filter is 16x25x1
Larry H.
The water heater was off on reset. Reset the control and it started properly, when the furnace turned on, the water heater was loosing oil flow and shutting off. Blew out the oil line going to the u der ground tank. Primed the oil line. Turned the furnace on then the water heater, the water heater was reading 420 ohms and staying steady for 8 minutes while the furnace was on. System is operating properly.
Larry H.
Burner was off on reset. Reset the control and it started. Checked the ohms, the cad cell was reading 1300 ohms which will cause it to go off on reset. Adjusted the cadcell eye and it was reading 540 ohms. Installed a used Beckett primary control to see history and ohms. While the water heater was running, the furnace turned on and 10 seconds later the water heater went off on reset. Replaced the oil filter at the wall. Started and checked operation. It was still doing the same thing. After the furnace was satisfied, checked the oil flow at the water heater and noticed a little bit of air. The oil tank is under ground and can not see the level. The customer had 100 gals added on Dec 9. Recommend having another delivery due to issue.
Andrew H.
Brushed and vacuumed flue pipe and heat exchanger Replaced oil filter, nozzle, and strainer Checked all electrical connections and safeties Performed combustion and smoke tests While performing the maintenance we found a small amount of water and rust inside the oil filter canister. Recommend getting oil sludge additive to remove any water and sludge buildup. Customer has a space guard 2200 air filter and wants one for ac maintenance
Larry H.
The burner was off on reset when arrived. Reset the control and it started. Checked the oil flow with the water heater on and also with the furnace. Checked the oil filter at the wall, filter is ok. Removed the nozzle assembly and found the nozzle is bad. Replaced the nozzle, started and tested.
Larry H.
Checked both furnaces and thermostats there was no codes on either furnace. Started and tested both several times and they started properly. Checked the program on both thermostats. The 1st fl was set to - less than 90% when it is a 90% 2 stage furnace. Changed the setting to more than 90%. The 2nd fl was set to single stage heat, the furnace is a 2 stage 90% furnace. With the very cold weather early in the morning, the 2nd floor was not keeping up and the cold air was falling down to the 1st floor. The thermostat downstairs was also reading 14% humidity which will make the room feel cold. Recommend installing a humidifier.
Larry H.
Boiler Installation: The property’s aging boiler struggled to maintain consistent pressure and often required manual resets. After determining the system was inefficient and beyond economical repair, I installed a modern, high-efficiency boiler. I updated the zone valves, optimized the circulation pump, checked combustion levels, and confirmed stable heating across all zones.
Andrew H.
Autumn HVAC Maintenance: Arrived at the client’s home to perform seasonal autumn furnace maintenance. Inspected and cleaned the burner assembly, heat exchanger, and blower compartment, replaced the air filter, and verified proper thermostat operation. Checked all electrical connections, safety switches, and ignition components to ensure reliable performance for the upcoming cold season. Tested the furnace to confirm strong, consistent heat output. The system is now clean, working efficiently, and ready for winter operation.
Andrew H.
Upon arrival unit was on and running. Found oil dripping from the burner. Took the oil pump and oil burner motor off of the burner and cleaned all oil. Removed the nozzle assembly from the blast tube and found oil dripping from the nozzle and oil in the blast tube. Found a large amount of oil covering the nozzle assembly. Inspected oil pump shaft and seal and found a small amount of oil residue but did not see any noticeable leak from there. Inspected the oil line and did not see any leaks. With the burner not leaking a large amount of oil while running it is difficult to pinpoint exactly where the oil is leaking from. After getting customer authorization we went and got a used nozzle assembly to put in and eliminate that as a possible source of the oil leak. Returned to the house and put a new nozzle in and the used assembly and cycled the unit on and off multiple times. After running the unit for a few cycles we found the oil leaking was slightly less than what was happening with the
Larry H.
Performed a heating pm on an oil boiler. Brushed and vacuumed. Replaced the oil filter, nozzle and strainer. Started and checked the safeties. Performed a combustion test. 6.1% o2, 26 ppm, 80.6% efficient System is operating properly. Purged all zones of air.
